Students need to apply for student finance each year. They should apply as soon as the application service opens to make sure their money is ready before the start of their course.
The quickest and easiest way to apply for student finance is online.
If the student has applied for student finance from us in the past, they should use their existing login information or if not, they can set up a new account. When they create an account they’ll be given a unique Customer Reference Number and be asked to create a password and secret answer.
The first time they apply they’ll be asked for proof of their identity. They can do this by giving us their valid UK passport details on their application. If they don’t have a UK passport, they might have to send us evidence, such as a non-UK passport or their UK birth or adoption certificate.
If they want to apply for student finance that depends on their household income, we’ll ask their parents or partner for their National lnsurance number and their personal income details. HM Revenue & Customs (HMRC) will check this information matches their records.
We may contact their parents or partner to ask for evidence of:
- their income – if the details they give is don’t match HMRC’s records
- their marital status – if they are separated or divorced
The student’s parents or partner will be asked for financial details every year their child applies for student finance.
If a student can’t apply online we've created downloadable application forms. These can be found at www.gov.uk/student-finance-forms
Missing information or evidence
If we don’t have all the information or evidence we need we’ll contact the student to remind them to provide this as soon as they can. We won’t make any payments to them until we have all the information and evidence we need.
Students can check for outstanding information or actions by logging into their account