Changes of circumstance and contact information
If a learner’s circumstances change this can affect their eligibility.
They can usually update their information through their online account.
Learners can also change their loan amount using the loan request form
If they can't update their information online, they should contact us using the following details.
Advanced Learner Loan student support line
Telephone: 0300 100 0619
Monday to Friday, 8am to 8pm
Saturday, 9am to 4pm
or write to:
Advanced Learner Loan
PO Box 302