Disabled Students' Allowances Processing Update December 2023

Updated timescales for week commencing 18 December 2023

We've updated our estimated timescales for our key Disabled Students' Allowances work streams and attached the information below.

Workstream area	Oldest date	Current turnaround time
DSA1 Application Forms	16/11/2023	22 days
Needs Assessment Reports	20/11/2023	21 days
Supplier Invoices	22/11/2023	18 days
Student Claims	20/11/2023	14 days
Emails (students)	20/11/2023	21 days
Emails (suppliers)	13/12/2023	3 days
Emails (HEIs)	21/11/2023	19 days
Emails (NAC11s)	21/11/2023	19 days

Updated timescales for week commencing 04 December 2023

We've updated our estimated timescales for our key Disabled Students' Allowances work streams and attached the information below.

Workstream area	Oldest date	Current turnaround time
DSA1 Application Forms	27/10/2023	30 days
Needs Assessment Reports	08/11/2023	22 days
Supplier Invoices	13/11/2023	17 days
Student Claims	07/11/2023	26 days
Emails (students)	06/11/2023	24 days
Emails (suppliers)	05/12/2023	1 day
Emails (HEIs)	07/11/2023	21 days
Emails (NAC11s)	06/11/2023	22 days