Disabled Students' Allowances Processing Update August 2023

Updated timescales for week commencing 28th August 2023

We've updated our estimated timescales for our key Disabled Students' Allowances work streams and attached the information below.

Workstream area	Oldest date	Current turnaround time
DSA1 Application Forms	15/08/2023	11 days
Needs Assessment Reports	14/08/2023	12 days
Supplier Invoices	24/08/2023	4 days
Student Claims	21/08/2023	7 days
Emails (students)	21/08/2023	7 days
Emails (suppliers)	30/08/2023	1 day
Emails (HEIs)	21/08/2023	7 days
Emails (NAC11s)	21/08/2023	7 days

Updated timescales for week commencing 14th August 2023

We've updated our estimated timescales for our key Disabled Students' Allowances work streams and attached the information below.

Workstream area	Oldest date	Current turnaround time
DSA1 Application Forms	01/08/2023	9 days
Needs Assessment Reports	02/08/2023	8 days
Supplier Invoices	08/08/2023	4 days
Student Claims	02/08/2023	8 days
Emails (students)	03/08/2023	7 days
Emails (suppliers)	11/08/2023	1 day
Emails (HEIs)	03/08/2023	7 days
Emails (NAC11s)	03/08/2023	7 days

Updated timescales for week commencing 7th August 2023

We've updated our estimated timescales for our key Disabled Students' Allowances work streams and attached the information below.

Workstream area	Oldest date	Current turnaround time
DSA1 Application Forms	26/07/2023	8 days
Needs Assessment Reports	27/07/2023	7 days
Supplier Invoices	31/07/2023	5 days
Student Claims	26/07/2023	8 days
Emails (students)	27/07/2023	7 days
Emails (suppliers)	04/08/2023	1 day
Emails (HEIs)	28/07/2023	6 days
Emails (NAC11s)	28/07/2023	6 days