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Funding Information Partners, Account Managers

A team of Student Loans Company experts who work with further education, higher education, postgraduate and careers advice partners delivering Matrix Standard accredited student funding information and support.

What we do

We provide face-to-face training which includes student finance briefings and updates to institutions, networks and groups, and referrals to our suite of online resources and supporting materials.

We strive to ensure accuracy, confidence and consistency across the education sector.

We also provide the latest information on future policy developments, eligibility and entitlement guidance and all aspects of the end-to-end journey, from application through payment to repayment.

We’ll work with you to:

  • give accurate advice
  • support marketing and recruitment activities
  • offer quality assurance on partner resources
  • act as a point of contact for queries about student finance products and services

Our goal is to enable you to help students and learners to make informed decisions about the funding which is available.

What we cover

Guidance and information about student finance products and services offered by Student Finance England across:

  • further education
  • higher education
  • postgraduate education

Guidance and information about student finance products and services offered by Student Finance Wales across:

  • higher education
  • postgraduate education

Who can use our service?

Any professional partners involved in supporting prospective and/or current students and learners.

This can include staff in various roles within higher education and further education including:

  • Marketing
  • Outreach
  • Recruitment or Education Liaison
  • Widening Participation
  • Admissions
  • Welfare and Wellbeing services

We also work with careers advice teams and partner organisations such as local authorities, charities/ trusts, and teams who support children in care.

Help us improve

We constantly want to improve our service. Help us improve by giving us your feedback

How to get in touch

Contact your regional Account Manager:


Stephen Jones

Account Manager for: Cumbria, Lancashire, Cheshire, Merseyside, Manchester, North Wales, Powys, Ceredigion.

Telephone: 07795 603 573



Kevin McMullan

Account Manager for: North East England, West Yorkshire, East Yorkshire, North Yorkshire, South Yorkshire, Lincolnshire, Humberside.

Telephone: 07917 554 295



Ben Rutter

Account Manager for: Lewisham, Greenwich, Southwark, Lambeth, Wandsworth, all of the North of London, Buckinghamshire and Milton Keynes, Essex, Suffolk, Norfolk, Hertfordshire, Bedfordshire, Cambridgeshire.

Telephone: 07554 458 871



Charmaine Valente

Account Manager for: Kent and Medway, West Sussex, East Sussex, Brighton and Hove, Surrey, Hampshire and IOW, Berkshire, Reading and Wokingham, Wiltshire, Swindon and Dorset, South London - Bexley, Bromley, Sutton, Croydon, Merton, Kingston Upon Thames, Richmond upon Thames.

Telephone: 0777 428 1355



Ahmar Ehsan

Account Manager for: Staffordshire, Warwickshire West Midlands, Derbyshire, Nottinghamshire, Northants, Leicestershire, Oxfordshire.

Telephone: 07824 451781



Ben Rutter

Account Manager for: Cornwall, Devon, Bristol and Avon, Somerset, Gloucestershire, Worcestershire, Hereford, South Wales, Shropshire.

Telephone: 07554 458 871



Phil Lynes

Funding Information Account Manager for Wales

Phil looks after schools and partners in Wales. As a fluent Welsh speaker he is happy to assist schools, colleges and organisations who prefer to communicate in the Welsh language.

Mobile: 07966901397



You can also contact the team with general enquiries or if you are unsure which Account Manager covers your area.


Representatives from national organisations

If you represent a national organisation please contact SLC Partner Services, at