Disabled Students' Allowances Processing Update September 2023

Student Finance England

This article or update has been provided by Student Finance England or Student Loans Company

This post first published: 12 September 2023

Updated timescales for week commencing 18th September 2023

We've updated our estimated timescales for our key Disabled Students' Allowances work streams and attached the information below.

Workstream area Oldest date Current turnaround time
DSA1 Application Forms 30/08/2023 13 days
Needs Assessment Reports 29/08/2023 14 days
Supplier Invoices 11/09/2023 5 days
Student Claims 05/09/2023 9 days
Emails (students) 05/09/2023 9 days
Emails (suppliers) 15/09/2023 1 day
Emails (HEIs) 06/09/2023 8 days
Emails (NAC11s) 05/09/2023 9 days

Updated timescales for week commencing 11th September 2023

We've updated our estimated timescales for our key Disabled Students' Allowances work streams and attached the information below.

Workstream area Oldest date Current turnaround time
DSA1 Application Forms 23/08/2023 12 days
Needs Assessment Reports 22/08/2023 13 days
Supplier Invoices 06/09/2023 3 days
Student Claims 30/08/2023 8 days
Emails (students) 30/08/2023 8 days
Emails (suppliers) 08/09/2023 1 day
Emails (HEIs) 31/08/2023 7 days
Emails (NAC11s) 30/08/2023 8 days

Updated timescales for week commencing 4th September 2023

We've updated our estimated timescales for our key Disabled Students' Allowances work streams and attached the information below.

Workstream area Oldest date Current turnaround time
DSA1 Application Forms 17/08/2023 11 days
Needs Assessment Reports 16/08/2023 12 days
Supplier Invoices 30/08/2023 3 days
Student Claims 23/08/2023 7 days
Emails (students) 23/08/2023 1 day
Emails (suppliers) 01/09/2023 1 day
Emails (HEIs) 23/08/2023 7 days
Emails (NAC11s) 23/08/2023 7 days