Disabled Students' Allowances Processing Update October 2023

Updated timescales for week commencing 30 October 2023

We've updated our estimated timescales for our key Disabled Students' Allowances work streams and attached the information below.

Workstream area	Oldest date	Current turnaround time
DSA1 Application Forms	26/09/2023	24 days
Needs Assessment Reports	25/09/2023	25 days
Supplier Invoices	13/10/2023	11 days
Student Claims	02/10/2023	20 days
Emails (students)	02/10/2023	20 days
Emails (suppliers)	27/10/2023	1 day
Emails (HEIs)	02/10/2023	20 days
Emails (NAC11s)	02/10/2023	20 days

Updated timescales for week commencing 23 October 2023

We've updated our estimated timescales for our key Disabled Students' Allowances work streams and attached the information below.

Workstream area	Oldest date	Current turnaround time
DSA1 Application Forms	22/09/2023	22 days
Needs Assessment Reports	21/09/2023	23 days
Supplier Invoices	10/10/2023	10 days
Student Claims	28/09/2023	18 days
Emails (students)	28/09/2023	18 days
Emails (suppliers)	23/10/2023	1 day
Emails (HEIs)	28/09/2023	18 days
Emails (NAC11s)	28/09/2023	18 days

Updated timescales for week commencing 09 October 2023

We've updated our estimated timescales for our key Disabled Students' Allowances work streams and attached the information below.

Workstream area	Oldest date	Current turnaround time
DSA1 Application Forms	14/09/2023	17 days
Needs Assessment Reports	13/09/2023	18 days
Supplier Invoices	27/09/2023	8 days
Student Claims	20/09/2023	13 days
Emails (students)	20/09/2023	13 days
Emails (suppliers)	06/10/2023	1 day
Emails (HEIs)	20/09/2023	13 days
Emails (NAC11s)	20/09/2023	13 days