Disabled Students' Allowances Processing Update November 2023

Updated timescales for week commencing 20 November 2023

We've updated our estimated timescales for our key Disabled Students' Allowances work streams and attached the information below.

Workstream area	Oldest date	Current turnaround time
DSA1 Application Forms	11/10/2023	30 days
Needs Assessment Reports	23/10/2023	23 days
Supplier Invoices	02/11/2023	13 days
Student Claims	16/10/2023	26 days
Emails (students)	12/10/2023	28 days
Emails (suppliers)	20/11/2023	1 day
Emails (HEIs)	12/10/2023	28 days
Emails (NAC11s)	12/10/2023	28 days

Updated timescales for week commencing 6 November 2023

We've updated our estimated timescales for our key Disabled Students' Allowances work streams and attached the information below.

Workstream area	Oldest date	Current turnaround time
DSA1 Application Forms	28/09/2023	26 days
Needs Assessment Reports	28/09/2023	28 days
Supplier Invoices	23/10/2023	10 days
Student Claims	04/10/2023	23 days
Emails (students)	09/10/2023	21 days
Emails (suppliers)	03/11/2023	1 day
Emails (HEIs)	09/10/2023	20 days
Emails (NAC11s)	09/10/2023	20 days