Description: Expecting your #studentfinance payment? Once your uni or college has confirmed your registration with us, which could take up to 48 hours after you register, you should receive your payment in 3-5 working days. Check your online account for more info: http://ow.ly/XTFa30lKAV7
On screen: The Student Finance England login page on gov.uk.
Once you’ve logged into your student finance account, you’ll see your ‘My Account’ page.
On screen: Your account page.
Select ‘Your finance’ where you’ll find the option to see your payments.
On screen: Your finance page gives you the options to update your bank details or view your payments.
Click on ‘Academic Year 2019/20’ under ‘view your payments’.
On screen: your payment dates.
You’ll now be able to see your scheduled payment dates and the status for both your Tuition Fee Loan and your Maintenance loan and any grants. You might see your payment status as ‘Awaiting confirmation’ or ‘Blocked’.
Hover over your payment status to find out what it means. ‘Awaiting confirmation’ means we’ll make your payment once your uni or college has confirmed you’ve registered for your course.
On screen: the mouse hovers over ‘awaiting confirmation’ under Tuition Fee Loan. The description for this status explains: “we’ll make your payment once your uni or college has confirmed you’ve registered for your course”.
‘Blocked’ means we’re checking your National Insurance number (which can take up to 10 days), your bank details are missing or we need more evidence from you.
On screen: the mouse scrolls down the page under the Maintenance Loan section. It hovers over ‘Blocked’ with the explanation that it: “Means either we’re checking your National Insurance number, your bank details are missing or we need more evidence from you. Check your to-do list for more information.’
On screen: the page scrolls back to the top of the webpage.
To find out what else you need to do, select ‘Your Profile’ then scroll down to ‘Your to-do list’.
On screen: The mouse selects ‘Your Profile’ and your account page appears.
Make sure your bank details are correct. Check you’ve done everything on your to-do list.
On screen: ‘payment’.
End of film.