Step 1 – They apply
Students should sign in to their online account and apply for student finance.
They’ll then be asked if they want to apply for DSAs.
At the end of the online application they can download a DSAs application form, which they’ll need to print and send to us.
They’ll be asked to provide evidence of their disability with their application form.
Step 2 – We review their application
We’ll review the application and supporting evidence. It can take at least 14 weeks to process an application so they should apply as soon as possible to make sure they get their money in time for the start of their course.
We might ask them to book and attend a Study Needs Assessment.
They should not book a Study Needs Assessment unless we’ve told them to.
Step 3 – We receive a report
If they attend an assessment, we’ll receive a report detailing the student’s needs and the assessment centre’s recommendations.
If we’ve asked them to attend an assessment and we don’t receive a report, we’ll contact the student to remind them. They won’t get their DSAs unless they attend.
Step 4 – We review the report
We’ll contact the student, the disability advisor and needs assessor to let them know if their funding has been approved.
Step 5 – They arrange support
Based on their requirements and approved funding, the student should order their equipment, arrange non-medical help and make any purchases they need to help with their course.
They should not buy any equipment until their funding is confirmed because we cannot reimburse any purchases made before the date their entitlement letter is sent.
Step 6 – We’ll make payment
Suppliers should invoice Student Finance England directly. The student can submit receipts to us for reimbursement of costs covered by their allowances. There’s more information about this included in their entitlement letter.
Step 7 - Changes of circumstances
Students should discuss any changes to their circumstances with their disability advisor as changes may affect what they can get. If they need to, they should contact Student Finance England for help.
Step 8 - Continuing into next year
Part-time undergraduate students need to reapply for DSAs each year.