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COVID-19 Update: Our contact centres have temporarily closed

Student Finance England

This article or update has been provided by Student Finance England or Student Loans Company

Publication date: 26 March 2020

Following recent government announcements and advice on the outbreak of Coronavirus (COVID-19), we’ve had to make some changes to how we work. That’s why we’ve made the decision to temporarily close our contact centres. This means we’ll be unable to answer calls or social media messages until further notice. However, we are continuing to process applications as quickly as possible.


Please let your students know that they should still apply for full-time undergraduate student finance for academic year 2020 to 2021. Advise them to sign in to their account and apply online now.


Our coronavirus (COVID-19) page has more information on how student finance is affected.


And please advise students to follow us on Facebook and Twitter for all the latest updates.


Thank you for your patience during this time.