Regional Support - contact details for our regional
consultants
Please note: students should call the number for Student Finance
England below.
Email: sfconsultants@slc.co.uk
For specific contact details for your region:
Your
regional support
Practitioners Helpline
The SFE Practitioner Helpline and email box is for detailed or
complex regulatory advice.
Email: SSIN_queries@slc.co.uk
Phone: 0845 602 0583
(open Mon to Fri - 10.00am to 4.00pm, local call rates apply)
The SFE Practitioner Helpline and email box is for detailed or
complex regulatory advice. It is not an alternative to the Student
Support Helpline.
The line can also be used by practitioners for particularly
complex assessment enquiries. These were previously handled by the
Advisor Line (0845 603 2774). If your enquiry
should be handled by another team, we will transfer your call.
If any call requires access to a customer's account, the student
must be present, unless the caller has been given Consent to
Share.
Students - contact Student Finance England
Website: www.direct.gov.uk/studentfinance
Phone: 0845 300 5090
(open Mon to Fri - 8.00am to 8.00pm | Sat & Sun - 9.00am to
5.30pm, local call rates apply)
Appealing against a decision by Student Finance England
For students to appeal against Student Finance England's
decision on their funding:
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